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Training Sales Consultant - Bromsgrove

£21-£25,000 basic + commission - Sales
Ref: 86 Date Posted: Friday 31 May 2019
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Training Sales & Administration Consultant

£21-£25,000 basic salary + commission

Our well established client, based Bromsgrove, is seeking a Sales Consultant to sell their range of training and related services to existing clients/prospects and to co-ordinate the service delivery of the training ensuring it is completed on-time and to the required standard.

Duties will include:

 

Business Development/Account Management

Achieve sales targets agreed with the Head of Sales

Process inbound sales enquiries and convert to order, seeking up-sell and cross-sell opportunities

Undertake business development activity including prospecting /cold calling by telephone

Contact those customers that have renewals or refresher training due and sell appropriate courses

Contact lapsed customers and ‘closed lost’ contacts to re-engage

Generate sales/new business appointments for members of the sales and account management team and attend such meetings if requested to do so

Maintain good customer relationship by regular contact by telephone and email

 

Course Administration

Assign appropriate trainer to deliver course

Liaise with trainer and customer regarding venue, facilities & requirements and issue confirmation of course arrangements

Assist with preparing course materials and trainer pack where necessary

Update course materials and presentations if requested to do so by the Head of Health & Safety

Liaise with relevant parties to ensure customer service is provided in accordance with their individual SLA’s

Review customer feedback forms, take any corrective actions and escalate to Head of Sales if necessary

Assist with post course admin where necessary

 

General/Other

Approve trainer invoices prior to payment

Attend sales meetings and present KPI’s on own performance along with a pipeline report

Ensure agreed procedures are adhered to

Maintain accurate records and update all systems appropriately, in particular CRM

Any other reasonable task as requested from time to time

 

To be considered for this role:

Minimum 2 years sales & admin experience

Excellent communication skills both written and oral

‘Can Do’ attitude

Able to prioritise workload

Attention to detail essential

Must be able to work well as part of a team as well as working on own initiative

Commercial acumen

Well presented

Excellent work ethic

 

On offer:

 

Basic salary between £21-£25,000, subject to experience, plus commission. Our client offers a positive working environment. Hours of business are Monday - Friday 8.30 - 5pm. 23 days holiday initial which increases after length of service.

 

To apply please call or send your CV in the strictest of confidence to Claire Yardley at Swindale Parks