ERP Support - Halesowen

Very Competitive - IT
Ref: 334 Date Posted: Monday 10 Jan 2022
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ERP Support

Fantastic opportunity to join a market leading distribution business as ERP Support

Responsibilities

  • Ensuring user satisfaction through efficient, effective diagnosis and resolution of user questions and problems. This includes solving issues or directing issues to the appropriate IT team member.
  • Diagnosing and resolving complex product functionality issues related to the ERP system
  • Assisting in implementation of new software functionality.
  • Providing formal and informal training on software products as needed.

Requirements

  • Strong interpersonal skills – must be able to interact effectively with personnel in various business roles.
  • Exceptional listening, communication, troubleshooting and analytical skills.
  • Strong team player and problem solver.
  • Flexible with the ability to effectively multitask.
  • Ability to learn new systems quickly and adapt to new environments.
  • Understanding of basic business practices including purchasing, inventory, sales and accounting.
  • ERP support experience and distribution industry knowledge preferred, but not required.

On offer is an excellent basic salary and benefits package commensurate with a senior role within a high-profile business.

If you feel that you have the right skillset to fulfil this ERP Support role then please send your CV via this job portal