Mechanical Engineer – Office-Based Technical Service Desk - Dudley

£28,000 - £35,000 - Capital Plant and Machinery - Technical
Ref: 124 Date Posted: Thursday 15 Aug 2019
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Mechanical Engineer – Office-Based Technical Service Desk


Are you currently a hands-on mechanical engineer, installing, repairing, and servicing machinery? Are you now looking for an office-based role where you can use your practical knowledge to help clients, field sales engineers and maintenance engineers with technical advice? If so this could be the role for you!

We are working with a leading manufacturer of CNC machinery and tooling who is seeking an experienced mechanical engineer to join their busy technical team based near Dudley.


The role:

  • Providing technical information to clients on CNC machines, tooling and manufacturing processes
  • Reviewing schematic drawings to find faults and advise on possible solutions
  • Creation and review of technical documents and manuals for CNC machinery and associated tooling
  • Discussing installation details with clients to ensure correct resources are allocated
  • Working with sales engineers to assist with clients technical questions and specifications
  • Investigating the machine's capabilities for improvement, through R&D


Suitable candidates:

  • A hands-on practical mechanical Engineer with a minimum of two years’ experience installing, repairing and servicing machinery (ideally CNC machinery)
  • You will possess a real passion for engineering processes, especially CNC machinery and associated tooling
  • You will enjoy using your technical knowledge to advise others and find solutions to problems
  • You will ideally be able to read schematic diagrams
  • A desire to continue your learning and progress to the next academic level
  • Strong knowledge of Microsoft Office, Word, Excel etc.
  • Quick and accurate data entry skills
  • Excellent preparation and organisational skills
  • Flexibility, honesty, trust, and commitment are essential as a team member in a very busy ’family’ environment.


This is an excellent opportunity for an experienced engineer to move into an internal role within a rapidly expanding company with progression opportunities.

Working hours: 7.30am to 4.30pm Monday to Friday with one hour’s lunch

Holidays: 20 days + 8 Bank Holiday

Salary: up to £35k

To apply: Please send your CV to Neil by using the Apply Button Below