IT Service Desk Manager - Birmingham

£45,000 basic - IT Software and Services - IT
Ref: 309 Date Posted: Monday 15 Nov 2021
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IT Service Desk Manager - 2022 Commonwealth Games 

Birmingham City Centre

Our client is a successful software company offering direct supply, installation and support of Data Protection and Recovery solutions to large SME, Corporate and Public Sector accounts. Recent years have seen successful entry into new markets, with exciting new product offerings, including a Service Desk on Demand solution.

They are currently looking for a proven IT Service Desk to work alongside other team members for the Birmingham 2022 Commonwealth Games event.  You will be managing a team of 4 people which will grow to a team of over 20 people as we move closer to the Games event time.

You will need to demonstrate clear leadership, creativity, innovation and critical thinking. Be able to initiate influential relationships with both internal and external customers, suppliers and third parties up to C level. You must be able to take on accountability for actions and decisions within a significant area of work, including technical, financial and quality aspects. You must be able to manage and mitigate risk and show that you can take a leading role in producing standards, policies and guidance, as well as promoting security throughout your own area of responsibilities and collectively in the organisation.

Understand and communicate industry developments and the role and impact of technology in the employing organisation.  Provide cover for equivalent peers in roles, as appropriate.

The successful candidate must undergo security clearance unless you already have security clearance in place.

Fixed contract though to August 2022, although this may become a permanent role

Please note that interviews will take place via Teams with a potential start date at the earliest opportunity

To apply for this role please send your CV via this job portal along with an indication of your salary requirements.