Account Manager / Executive - Gloucestershire

Business Services - Sales
Ref: 370 Date Posted: Thursday 23 Jun 2022
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My client, a well-established and regarded, beauty brand in Gloucestershire, are on the lookout for an Account Manager and Junior Account Manager to join their growing team. With a really positive work culture, you will be able to thrive in a supportive and fun environment - oh and the offices are beautiful!

 Key Objective

  • To manage my clients relationship with a variety of UK Customer Accounts across the beauty & personal care brand portfolio. Driving sales and profit growth by working collaboratively with the retailer teams to execute robust account plans. Working cross functionally with internal teams to facilitate successful launch of NPD. Identifying and evaluating new business development opportunities.

Key Responsibilities

  • Customer Relationship Management – Building & maintaining strong cross functional retailer relationships. Fostering a culture of trust with excellent communication. Building a strong network of contacts across Buying, Supply, Marketing etc.
  • Business Development – Proactively seeking to drive new business opportunities to deliver incremental sales & profit. Understanding the market landscape, competitor activity and retailer strategies to leverage existing and create new opportunities.
  • Commercial Planning – Building robust commercial account plans for both sales & investment to align with department & brand strategy.
  • Sales & Profit – Driving sales & profit growth to deliver annual brand/account sales & profit targets. Maximising account profitability via a thorough approach to cost management & strong negotiation of commercial trading terms and customer pricing.
  • Promotions - Activate pre-approved promotional plans and secure retailer activities such as second sites in line with account plans & budget.  
  • NPD – Executing the NPD plans in line with the brand & distribution strategy. Work collaboratively with the brand/marketing team and retailer teams to land all new brand & product launches with optimal distribution and a tailored 360 retailer marketing support plan.
  • Data & Insight – Analysing and evaluating EPOS & market data to gain insight, shape / influence account plans and drive actions.
  • Forecasting – Liaising closely with demand planning and retailer supply teams to create accurate monthly forecasts by customer by sku. Actively focussed on operational excellence and driving availability to deliver against retailer KPI’s within SLG stock control parameters
  • Internal Stakeholder Management - Interface between the customer & wider team, provide regular comms, updates and sharing of information regarding the customer’s strategy & performance

Qualifications & Experience Requirements:

  • Educated to HND or Degree Level
  • Proven experience within an account management or, for the junior role, a merchandiser or sales support ideally from a retail or fmcg sales background
  • Experience within an FMCG sales environment desirable
  • Health & Beauty industry experience desirable
  • Mathematically astute with high standard of written and verbal English language
  • Fully conversant with Microsoft Office, including Outlook, Word, Excel & PowerPoint 

Key Competency Requirements:

  • Entrepreneurial sales flair with the ability to recognise/evaluate opportunities and a good level of commercial awareness
  • Excellent numerical and analytical skills
  • Good interpersonal skills, strong communicator.
  • Ambitious & results oriented, high energy, team player driven by excellence
  • Good negotiation, influencing & presentation skills
  • Highly organised with exemplary account management and customer servicing skills
  • Excellent attention to detail
  • Capable of remaining calm and thriving in a fast-paced environment
  • Understanding and genuine passion for Beauty/lifestyle brands

Package Breakdown: 

  • Up to 5% match funded pension contribution
  • 26 days holiday plus the opportunity to purchase up to 5 days additional holiday entitlement
  • Life Assurance (2X salary)
  • A company funded healthcare scheme offering cashback on a wide variety of healthcare benefits
  • The flexibility to work from home for one day per week or a Monday or Friday
  • The ability to flex start and finish times daily
  • 33% discounted gym membership at Everlast Gym
  • Cycle to work scheme
  • Me Day! – An additional one-day holiday to be invested in yourself!