Swindale Parks Recruitment Sales Jobs, Marketing Jobs, Creative Jobs
Job Title:
Sales Administrator
up to 22k
Sales Administrator
22k West Birmingham (accessable from Halesowen, Bromsgrove, Redditch and Rubery)
European manufacturer and distributor of industrial and engineering products requires an outgoing and proactive Sales Administrator / Customer Services executive to join their team in fantastic modern premises. This is wonderful opportunity to work for and with a lovely group of people.
You role is to nurture existing relationships with customers ensuring customer satisfaction. Actively sharing views and knowledge with field staff and parent company in Germany.
Hours: Monday - Thursday 8.30 - 4.30 and Friday 1.30pm finish
Duties will include:
  Preparing and maintaining customer master data.
  Customer service and information (written and by telephone).
  Ensuring smooth interaction between field sales staff.
  Preparing and following up on quotes, comprehensive processing of orders (Actively working with and supporting field staff).
  Providing verbal and written clarification both internally and externally in relation to customers and orders.
  Acting as point of contact for customer complaints and returns.
  Providing comprehensive administrative after sales service.
  Providing comprehensive administrative support for field staff (including reporting to management).
  Preparing statistics, reports and presentations (for parent company/sales support). - Supporting the accounts and management accounting departments (accounts receivable, accounts payable and credit control).
  Support for representation of the company at trade fairs and regional exhibitions.
To be considered for this role:
  Prior experience sales or a high level of customer services in business
  Technical know-how is advantageous but not essential
  Strong MS Office skills, SAP would be advantageous
  Positive and helpful attitude
Please call or send your CV to Claire Yardley at Swindale Parks.