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Job Title:
Pegasus / ERP Consultant
30k - Worcestershire
We are seeking an experienced ERP application support specialist to join a busy, friendly and fun team in Worcestershire. You do need to be knowledgeable about ERP and they will give you great product training with Pegasus if that's a bit of a grey area for you.
This is a varied role that will include providing end user support and troubleshooting to performing system administration tasks, system upgrades and installing patches. You will interact with customers via telephone, Skype or site visits so you need to be a confident and clear communicator. Project management expertise would also be beneficial.
Duties will include:
Implementing ERP systems
Providing training to customers
Providing end user support and troubleshooting
Adhering to SLA's
Escalating any issues to 3rd line and Senior Support
Managing projects
To be considered for this role
BSc/ MSc in an IT related degree
Experience in providing 1st and 2nd line application support
ERP software knowledge and/or previous experience
Analytically minded
Good team player
Positive and passionate about excellent customer service
Focussed and acts with urgency
My client offer an excellent salary (up to 30k), 20 days holiday (+ 8 stats), Company healthcare scheme, Regular office hours although flexibility will be required from time-to-time.
Please send your CV to Claire Yardley at Swindale Parks.