Swindale Parks Recruitment Sales Jobs, Marketing Jobs, Creative Jobs
Job Title:
Internal Account Manager
Reference:
3477
Location:
Birmingham
Package:
18,000 - 20,000
Description:
Internal Account Management (I.T. and printer services) - Dudley - 18K - 20k
A leading Supplier of printing and document support solutions, is seeking an internal Business Development Executive for their office near Dudley
The role
  Reporting to the Regional Sales Manager, you will support the external sales representatives to generate profitable income for the business.
  Generate and secure, qualified appointments / business introductions through inbound and outbound communications
  Introducing the product range and services to new and existing clients
  Work from a database of existing and prospective customers to promote and market products, services and solutions
  Maintain and develop relationships with existing and potential customers
  Respond to and resolve customer queries or refer to appropriate departments/personnel
  Maintaining a central database CRM of contacts, and proactively manage all activity on the internal customer relationship management (CRM) system
  Help develop established script to use when calling existing and prospective customers
  Expanding sales in existing accounts
  Maintaining a system to ensure all follow up calls are carried out until an outcome is achieved
  Maintaining a daily activity spreadsheet
  Preparing a monthly report showing all activity and outcomes
Requirements
  Experience in an Internal Sales / Account management role
  Experience selling I.T service solutions and products
  Excellent communication and customer service skills
  Ability to maximise sales through gaining an understanding of each trusts individual requirements - this will involve building strong working relationships and a high level of trust
  An excellent working knowledge of Microsoft Word and Excel
  Meticulous attention to detail with a logical and methodical approach
  Ability to communicate efficiently with people at all levels, both face to face and over the telephone
  Overcome objectives with a suitable solution
This is an excellent opportunity for an experienced Account Manager with excellent client management skills to work within the I.T. solutions and services sector.
Salary: 18k - 20k
To apply - please send your CV to Neil Yardley by using the apply button or emailing n.yardley@swindaleparks.co.uk <mailto:n.yardley@swindaleparks.co.uk> directly