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Job Title:
Graduate IT Technical Support Engineer
18,000 - graduate position
Graduate IT Technical Support Engineer
18,000 - Stourbridge
My client is a well established software and hardware reseller. Offering direct supply, installation and support of Data Protection and Recovery solution to large enterprise, Corporate & Public Sector. Recent years have seen successful entry into new markets, with exciting new product offering.
The company provide a highly individual software service, tailored expressly to meet their customers needs and work closely with recommended hardware vendors to ensure their customers get the best out of there hardware support and maintenance contracts. There is a definite emphasis on quality and providing an excellent service. The role is a Technical Support Engineer, covering the below duties:
  Providing remote support to the companys customer base
  Visiting customer sites to install, demonstrate and configure world leading Data Backup hardware and software products
  Producing reports & documentation for the companys customer base
  Supporting the internal systems
Desired Skills/Qualifications
  Training will be provided, the following experience is desirable but not essential:
  5 years IT experience using Windows 2003 and Windows 2008
  Knowledge of backup software - Backup Exec, Net Backup, Commvault
  Good communication skills and a desire to succeed
  Qualifications required:
  BSc (Hons) Computer Science (Software Engineering)
  BSc (Hons) Computer Systems Engineering
  Other relevant degree
If this position is of interest please do not hesitate in sending your CV to Claire Yardley, or you may call Claire in the strictest confidence on 0121 585 6079