Swindale Parks Recruitment Sales Jobs, Marketing Jobs, Creative Jobs
Job Title:
Global Customer Services Representative
West Midlands
20,000 basic + benefits
Our client, an ambitious & expanding, Redditch based, manufacturing business is seeking a Customer Services Representative to further strengthen their established & successful Customer Services team
Working on a Global basis, specific duties will include: providing an inbound customer response service via the telephone, e-mail, web and face to face; proactive customer account management to promote the services of the Company, thereby ensuring a high standard of customer satisfaction leading to repeat orders; order processing; ensuring service level agreements (SLA's) are met on a daily basis; maintaining & collating accurate statistical data for weekly & monthly management reports; running end of day management reports.

Applications are invited from customer-centric team players who work well under pressure, have bags of initiative and great attention to detail. You will have excellent communication skills and a very positive personal demeanour. If your experience has been gained within a Manufacturing or Distribution environment then that could be very useful.
You should live within comfortable commuting distance of Redditch

On offer is a basic salary of c20,000 plus benefits. This represents an excellent career development opportunity with a successful, expanding company.
To apply, please send your CV to Carl Booth via this jobsite or direct to c.booth@swindaleparks.co.uk, or if you prefer to speak with Carl in the first instance please call him on 0121-585 6079.