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Job Title:
Customer Services - Outbound (Part Time)
West Midlands
7.30 per hour, plus excellent monthly bonus
Part Time Customer Services - Outbound
The UK's leading independent, award winning, online gaming company is looking to recruit additional outbound Customer Services people. They have grown enormously over the last 18 months & recently moved to fantastic new offices to accommodate future expansion.
This role is primarily responsible for contacting customers to re-activate dormant accounts, help to retain high value players & to assist in their age verification process. You will be part of a strong customer services team who have an excellent reputation & deliver the very highest levels of service. The role is part time & the hours can be flexible, but will involve evenings during the week & some weekend daytime hours - hence this could be an ideal opportunity for someone looking for part time work to fit around family life etc.
Whilst pro-active telesales experience would be of interest it is by no means essential - it's far more important that you have great communications skills and are comfortable talking to customers on the phone, understanding their needs & promoting the company positively. You will need to have a positive & friendly character, adept at putting customers at ease & building relationships.
Full product & systems training will be available for the successful applicants.
Salary of 7.30 per hour can be boosted significantly through the monthly bonus scheme (c300 per month)
Please contact Peter Cash on 0121 585 6079 or email p.cash@swindaleparks.co.uk