Swindale Parks Recruitment Sales Jobs, Marketing Jobs, Creative Jobs
Job Title:
Client Account Manager - e-commerce/e-fulfilment
25,000 basic + 25 days holiday, Life Assurance, Pension
This leading distribution company is seeking a Client Account Manager to join their marketing and e-business/e-fulfilment team, based from the company's offices in Warwickshire, initially on a 16 month Maternity cover contract.
The role is responsible for managing & driving forward the companys e-fulfilment solutions, working in collaboration with all internal teams to offer the fulfilment solution which best fits the customers own e-commerce system and specific requirements. This will involve travel to customers premises as required.
Specific duties will include:
Managing prospective fulfilment accounts and working with the technical team to offer the best solution by building strong and positive relationships with clients throughout the account lifecycle.
Building and documenting business knowledge and technical setup for each client and implementing all actions identified.
Preparing and implementing client & internal training as required.
Logging issues and suggestions requested by the client and action where appropriate.
Reporting on overall performance for each client and tracking & reporting findings
Liaising closely with internal teams in order to provide the client with all product, sales & pricing information required to support sales growth.
Organising regular review meetings with internal & external stakeholders and delivering presentations to share ideas and promote sales and usage on all of the fulfilment offerings.
Gaining an understanding of all of e-business products or services being demonstrated or communicated to customers in order to represent the companys full suite of applications.
Applications are invited from customer service focused individuals with a technical and commercial mindset, particularly e-commerce, e-business, e-fulfilment related.
Other key attributes/skills sought include: excellent communication skills both written and verbal; strong Microsoft office skills; proven project management skills and experience; ability to perform under pressure and cope with tight deadline; exceptional presentation skills; self- reliant, good problem solver, results orientated
On offer is a basic salary of 25,000 + 25 days holiday, pension, life assurance & use of pool car as required.
To apply for this role please send your CV to c.booth@swindaleparks.co.uk or telephone him on 0121-585 6079 for an initial chat in the first instance.